Course Description
This course is designed to provide a general overview for strategic or telecom managers, Datacom managers with responsibility for telecom, Call Center designers, consultants, communications professionals, software engineers, system engineers, network professionals, VoIP implementers, Network integrators, Product and service developers, Industry analysts, marketing and sales professional, IT professionals, and others who plan on using, evaluating or working with PBX products, applications, and services as well as wholesale markets carriers and CLECs/ICPs/ISPs.
Course Outline
- TECHNOLOGY BASICS
- MAINTENANCE AND ADMINISTRATION
- TECHNOLOGY ANALYSIS
- PBX MARKET
- MARKET DESCRIPTION
- PBX PRODUCT DESCRIPTION
- KEY FEATURES AND CONCEPTS