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Administrative Assistant

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Department of Business Management

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Fully Online Tutoring
Globaly Recognized Award

Course Level: Certificate

Duration: 12 Weeks

Pre Requisites: Mature Entry (21years) with 3 years related work experience / 5 CXC certificates (Math and English mandatory) / certifications relevant to subject matter

COURSE OVERVIEW

The employees are what makes a business run each serving a vital role in the support of the organization. One such role is the administrative assistant. Commonly thought of as an introductory role it is one of the first roles a client will interact with while simultaneously having multiple employees and management rely on them. The breath of their task is wide and requires veritable skill to succeed. Every employer knows how much of an asset a capable administration is, simply because of how difficult they are to find. To remedy this deficiency the course was developed as a training program for those looking to enter the field and distinguish themselves from the norm.

This course serves as a gentle yet broad introduction to the field of administration. The course will focus on not just the academic skills that are necessary but the soft skills required to excel at the field primarily while also providing a holistic look at administration, business and the various disciplines

COURSE CONTENT

1.0      FUNDAMENTAL ADMINISTRATIVE ASSISTANT SKILLS

1.         Discuss and apply core concept of numeracy

2.         Discuss and apply core literacy skills

2.0      Soft skills for administrative assistants 

1.         Discuss the structure of a business

2.         Understand and describe the importance of the chain of command and how this related to manners of speech and conduct

3.         Discuss and apply methods of time management

4.         Developing a daily routine

5.         Telephone Usage

6.         Discuss and understand Mail service and shipping

7.         Communication skills

8.         Logging and transcribing of meetings and correspondence

9.         Technological skills of the Administrative assistant

10.       Maintaining a healthy life and work ethic


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Contact Information

Advanced Solutions Technical Institute

#38 El Socorro Main Road, San Juan,
Trinidad & Tobago, West Indies
Tel: 1(868)-610-7500 | 1(868)-778-2135 | 1(868)-485-1835
Email: education@astitnt.com

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